A. FLUIDYNE products are warranteed for one year from date of purchase against defects in manufacturing and workmanship. This warranty does not cover additional costs such as labor to change the radiator, or any collateral damage.

Q. If I have a problem with my FLUIDYNE radiator, who do I call?

A. All warranty claims are handled by the FLUIDYNE factory in Ontario, CA. In the event that there should be a problem, call 800-358-4396 extension 111 or 112 and you will be issued a Returned Material Authorization number to be used to ship the product back to the factory.

Q. Can my Dealer handle my warranty claim?

A. Yes, depending on the circumstances. However, the Dealer will need to contact FLUIDYNE prior to authorizing any warranty replacement. FLUIDYNE will not be responsible for any parts returned to the factory without an RMA number.

Q. If my radiator develops a problem, will it be repaired or will it be replaced?

A. This option is left to the discretion of FLUIDYNE. If repairable, we will repair it and return it to you. If it is not repairable, we will send a replacement unit.

Q. Who can I talk to if I have specific technical questions regarding FLUIDYNE products?

A. You can speak with our staff at either our California or North Carolina facilities. The phone numbers are - California = 1-800-358-4396 North Carolina = 1-888-358-4396. Both are toll-free numbers.

This site is best viewed in 24-bit true color at 800x600 resolution.
Questions or Comments about the Web Site E-mail: m-m@digital.net  
This site was developed and is maintained by
FLUIDYNE  and  M & M Web Development